These General Conditions of Sale govern the purchase of products made remotely via the website www.coclico.shop .
The user is required to read these conditions carefully before proceeding with the purchase.

1. Object of the contract

The present GTC have as their object the sale of the products
marketed by Coclicò. The contract is considered concluded at the moment in which
where the Customer receives the order confirmation via email.

2. Prices and Availability

All prices indicated on the site are expressed in Euros (€) and
are inclusive of VAT. Shipping costs, if any, are
clearly highlighted before completing the order. Despite
constant commitment, there may be rare cases of unavailability of the
products; in this case, the Customer will be promptly informed.

3. Payment Methods

Payment for the products can be made
exclusively through:

• PayPal:
  Managed in accordance with PayPal's security policies.
• Stripe:
  For secure payments via credit/debit card. Payment details
  are processed directly by the service providers and are never
  stored by coclico.shop servers.

4. Right of Withdrawal

Pursuant to art. 52 of the Consumer Code, the Customer has
the right to withdraw from the contract within 14 days of receipt of the
products, without providing any reason. To exercise the right of
withdrawal, the Customer must send an explicit communication to [Insert Email
of Contact].

5. Refund Clause

In case of exercising the right of withdrawal or
Order cancellation, refund will be made as follows:

• Timings:
  The refund will be made within 14 working days from the date on which
  coclico.shop receives the returned goods or proof of shipment
  of the same.
• Method
  Credit: The refund will be made using the same means
  payment method used by the Customer for the initial transaction:
• PayPal:
  The amount will be credited directly to your PayPal account or card
  associated with the account used for the purchase.
• Stripe
  (Credit Card): The refund will be sent to the bank
  who issued the card. The timing of effective visibility
  The credit on the bank statement depends exclusively on the circuit
  Customer's bank (usually 5 to 10 working days).
• Costs:
  The refund includes the price of the product and delivery costs
  standard. The direct return costs remain the responsibility of the Customer.
  of the goods, unless otherwise indicated promotionally.

6. Legal Guarantee

All products sold on coclico.shop are covered by the
24-month legal guarantee of conformity for consumers (art. 128 and
ss. of the Consumer Code).

7. Applicable Law and Jurisdiction

The sales contract between the Customer and coclico.shop is
is intended to be concluded in Italy and governed by Italian law. For each
dispute relating to the application or interpretation of these
conditions, the Court of the consumer's residence or domicile has jurisdiction.